Who can use Crest Payroll?

Crest Payroll is designed to ease your payroll pains. Use Crest Payroll to easily calculate and pay salaries, file taxes and perform other activities. If you are an accountant, you can use Crest Payroll to easily manage the payrolls of multiple clients.

How does Crest help accountants?

Crest is designed to help accountants serve their clients better. You can process payroll for your clients through a very simple process and manage the entire program effectively. By automating most of the activities, we enable you to focus on providing high-value services to your clients.

How long does it take to set up the system?

Setting up Crest Payroll is easy and quick. You could be up and running in ten minutes! Complex customization may take a few days to achieve. Send us an e-mail at sales@crestpayroll.comand we will give you an estimate based on your requirements.

What web browsers does Crest support?

Crest can be used with all common internet browsers such as Internet Explorer 5, 6, 7, 8 and 9, Mozilla Firefox, Opera, Safari, and Google Chrome.

Once we get a subscription, will we be able to customize Crest Payroll to our requirements?

Crest Payroll is easily customizable to your business needs. However, we undertake all customizations ourselves instead of allowing clients to perform the same.

Will my employees need training to use Crest Payroll?

Crest Payroll is intuitive and extremely easy to use. Nevertheless, we are ready to provide any training that you and your staff require to use the system effectively.

What kind of alerts can I set up?

Crest can send you email alerts and reminders triggered by activities such as payroll timelines, compliance timelines, ACH transactions etc.

What kind of reporting does Crest provide?

Crest offers you online access to all your payroll reports, so that you don't have to wait for paper reports in the mail. You can view reports whenever you want and export them into various formats such as Word or Excel. When your account is set up, you can tell us what reports you want and we'll configure them for you.

What is the fee structure?

We will work with you to develop a pricing structure that is right for you. You can choose to pay either a flat fee or a fee on each payroll calculation, check and ACH transaction and your space utilization. Your fee will also vary depending on whether you are using the eVault and HRMS modules.

How do you ensure that my information - and my money! - is secure?

We have incorporated robust security measures such as form-based authentication, role-based access and Extended Validation SSL certificate to ensure that your information is completely safe. We also have extensive measures to protect data against malicious attacks such as SQL injections.

What kind of support will I get?

Call our help desk at 1-888-847-3781 between 9am and 6pm on business days to speak to a Crest representative. You can also send an email to sales@crestpayroll.com